ReportMagic

Announcement Panoramic Data are pleased to announce the General Availability of our free LogicMonitor HealthCheck ! 6 months in the making, and with 150+ individual checks using 100,000+ automated actions, this comprehensive report presents a series of recommendations against best practices.  See statistics, issues, errors and compliance information, and prioritized recommendations for change. Our HealthCheck report: Reviews your LogicMonitor portal settings, focusing on security, reliability and best practice compliance Includes information about Device and Collector health, as well as entity grouping standards Assesses your usage of LogicMonitor functionality Provides you with wide-ranging feedback identifying issues and suggested remedies Benefits you by giving you a more successful and stress-free experience of the LogicMonitor product Includes a comprehensive, interactive Device and Alert Analytics spreadsheet Uses "Heatmaps" to draw the eye into each acti

Introduction The [LogicMonitor.PercentageAvailability: ] macro was the original reason that ReportMagic was created back in 2013.  Since then, it has stood the test of time and is still at the heart of many of our Managed Service Provider reports.  Its results may not match the Alert filter provided in the LogicMonitor UI, which only filters using the alert start time. But what is it, how does it work and why must it be so complex ?! Definitions To calculate "availability", first we must define a few terms.  To do so, let's review the diagram below, showing a number of LogicMonitor alerts having been active over August, September and October. Reporting Period The reporting period in the diagram above is "September UTC".  Why UTC?  Well, strictly the timezone itself doesn't matter, though by default all RepotMagic date/times are calculated in UTC.  The important thing is that Daylight Savings should never factor into your calculations.